Please find course details including dates below. All courses can be run in-house and adapted to suit your team's needs. Contact Streamflows to find out more
1st & 2nd Oct 09 Fearbusting!® (Cardiff) places now only available 19/20 Nov
16th Oct 09 Which Improvement Methodology? (Cardiff) Places not available (announcing new date soon)
30th Oct 09 Presenting with Power® (Cardiff)
19th & 20th Nov 09 Fearbusting!® (Cardiff)
All courses include lunch and refreshments throughout the day. Course outlines are given below:
Which Improvement Methodology? 16-Oct-09 Cardiff £149
Places not available (announcing new date soon)
With so many improvement approaches being held up as the panacea for our healthcare service problems, which ones are actually relevant and how do you choose which to apply? In this one-day workshop you will be introduced to lean thinking, six sigma and theory of constraints and learn about how and when to apply each methodology. The interactive day course includes:
- An overview of improvement methodology
- New thinking in the science of improvement
- Overviews and comparitive analysis of Lean, Six Sigma and Theory of Constraints
- Guidance on choosing when and how to apply improvement methodologies
Ideal for senior leaders from frontline to boardroom.
For further information and to book your place, email hello@streamflows.co.uk to request a course information sheet and booking form.
Presenting with Power® 30-Oct-09 Cardiff £99
Getting your message across and having impact is an art that can be learned. For presentations, knowing your subject is not enough - you also need to convince an audience, which will often contain varying degrees of knowledge, understanding and resistance. In healthcare, the ability to influence change for the better lies not only in your message but in the delivery of your message. Presenting with Power will help you deliver your messages with confidence, conviction and charisma, and make sure your message is understood and acted upon. On this one day intensive workshop, you will learn:
- What makes a presentation powerful
- How to plan and structure presentations
- How to use your voice for impact
- How to banish stage fright and control your nerves
- How to build audience rapport
Ideal for new and aspiring managers and anyone who would like to improve their presentation skills.
For further information and to book your place, email hello@streamflows.co.uk to request a course information sheet and booking form.
Fearbusting!® 19 & 20-Nov-09 Cardiff £199
What stops us from reaching our full potential? What stops us from speaking up, going for that job, having that difficult conversation or making that life change that we want so much? More and more, fear is being recognised as a very real force that prevents us from moving foward and taking control of our lives and career. Fear is a natural, primitive response designed as a self-protecting mechanism but in this modern world it can have undesirable effects that hold us back. In this two day workshop you will explore where this fear is coming from and how to work through your fear to get the results you want. Fear affects all aspects of our lives and this course will help you develop a whole life approach to managing your fear and get the life you want. The course will cover:
- What fear is and where it comes from
- Understanding how your thoughts and language affect your life goals and experience
- Taking responsibility for your life
- Techniques to break through fear and get what you really want
- And so much more...
Ideal for anyone wanting to break through a current impasse, change their career or change any aspect of their life. If you are wanting to learn lifelong skills in fearbusting and are looking for some practical support in a safe, friendly environment then come along!
For further information and to book your place, email hello@streamflows.co.uk to request a course information sheet and booking form. If you would like an informal chat about the course the please feel free to contact Streamflows
There are no further course dates for Vision to Delivery, Process Mapping for Improvement and Power of Communication in 2009 but these courses will be returning in 2010. To make sure you get advanced notice of course dates please subscribe to the mailing list at the top right of the page. These coures are also available for inhouse delivery, please contact Streamflows for more information. The course outlines are included below:
Vision to Delivery Date to be arranged Cardiff £149
Creating vision, communicating ideas and achieving aims are skilled activities. Lead with vision and you will go far, lead with a shared vision and you and your team will reach new heights. On this course, learn:
- How to think creatively
- How to build a shared vision with your team
- How to communicate your ideas effectively
- How to inspire your team and make the vision a reality
Ideal for departmental / clinical leads or aspiring leaders of all healthcare professional backgrounds.
For further information and to book your place, email hello@streamflows.co.uk to request a course information sheet and booking form.
Process Mapping for Improvement Date to be arranged Cardiff £149
Process mapping is one of the most powerful tools in your service improvement kit bag. On this one-day intensive course you will learn:
- What process mapping is and how to use it to improve healthcare services
- Different methods of process mapping and different ways to build and communicate your process maps
- How to facilitate a process mapping event
- Practical tips to get positive outcomes from your process mapping activities
Ideal for improvement leads in clinical environments who are new to process mapping or wishing to refresh their skills.
For further information and to book your place, email hello@streamflows.co.uk to request a course information sheet and booking form.
Power of Communication Date to be arranged Cardiff £149
Effective communication is key in the healthcare environment. In clinical settings we are communicating much of the time, whether with patients, team members, colleagues outside our department or other individuals and groups, and we communicate in a variety of different ways. How can we be sure that we are communicating well? How do we know that the message we intend is the message that is understood? Good communication can make all the difference when it comes to achieving our aims and preserving patient safety. On this one-day intensive course you will learn:
- The principles of communication
- How to apply your communication skills to get the best outcomes
- Effective communication strategies for building winning teams
Ideal for anyone wishing to improve their communication skills on the frontline.
For further information download the Course Information Sheet. To book your place, email hello@streamflows.co.uk to request a booking form. If you would like an informal chat about the course the please feel free to contact Streamflows
All courses can be run in-house and adapted to suit your team's needs. Contact Streamflows to find out more
